Product tour
How it works
Plain English. No jargon. Here's what Safeguard actually does and who uses it.
Capabilities
Everything in one place.
One platform for member records, registers, scheduling, compliance, and reporting — built specifically for voluntary youth performing arts and sports groups.
Member records
Keep all member records in one place. Emergency contacts and medical information are encrypted and never shown in list views.
Emergency medical access
Reach a member's emergency contacts and medical details in one tap. Every access creates a distinct audit entry so you always know when sensitive information was viewed.
Real-time register
Check members in and out live from any device using five attendance states. Full check-in and check-out history is retained per session.
Member groups
Organise members into groups to filter the member list and the live register — useful for multi-cast or sub-group sessions.
Team & roles
Three roles — Admin, DSL, and Chaperone — with email invites and clear access boundaries. Admins can promote or revoke access at any time.
Schedule Manager
Plan sessions and share a public apology link so members can let you know in advance. Apologies pre-fill the register, sessions auto-archive when complete, and the dashboard shows your next session.
Performance licences
Generate and download Performance Licence PDFs directly from Safeguard. Available on Full and Unlimited plans.
DBS & licence records
Upload and store DBS certificates and chaperone licence records against your team members. Available on Full and Unlimited plans.
Exports & reports
Export your full member list as a CSV at any time. Reports are delivered as a secure one-time signed link — never as an email attachment.
Audit trail
Every action on the platform — member record changes, session events, emergency access — is logged to an immutable audit trail.
Local authority directory
A built-in directory of local authority safeguarding contacts, so you always know who to call if a concern is raised.
Security & compliance
Field-level encryption, schema-per-tenant data isolation, EU hosting, and GDPR-compliant retention controls are built into the foundation.
Safeguard is available on Basic, Full, and Unlimited plans. Full includes a free 7-day trial — no card required. See the pricing page for a full feature comparison.
Who uses it
Group leaders, designated safeguarding leads (DSLs), and trustees — each with their own view of what they need. A DSL sees everything; a volunteer running one session sees only what's relevant to that session.
Roles and permissions
Safeguard has three roles: Admin, DSL (Designated Safeguarding Lead), and Chaperone.
Admins have full control — they set up the organisation, manage member records, and decide who can access what, including the ability to assign and revoke Admin-level access.
DSLs have the same day-to-day access as Admins for safeguarding work — managing members, running and closing sessions, inviting new team members — but cannot assign or remove Admin-level access.
Chaperones can run sessions and view member records in a read-only capacity, but cannot add or edit records, change session status, or manage the team. When inviting someone new, Chaperone is the default role. Admins and DSLs can promote a Chaperone to DSL at any time.
A safeguard prevents the last Admin from accidentally removing themselves — so your organisation can never be locked out.
How your data is kept separate
Every organisation on Safeguard operates in its own dedicated database schema. Your member data is physically isolated from every other group on the platform — not just access-controlled, but structurally separated at the database level. Even in the event of an application bug, one organisation's data cannot be read by another.
Emergency access
Authorised staff can reach a member's emergency contacts and medical information in one tap. Every emergency access creates a distinct audit record — separate from ordinary record views — so you always know when sensitive information was accessed and by whom.
What happens to data when a young person leaves
Clear retention rules and one-click deletion controls, so you can meet your record-keeping duties without holding data longer than the law allows. Safeguard makes it easy to do the right thing.
Ready to see it for yourself?
We'll walk you through the platform and answer your questions.
Talk to us