How it works

Who uses it

Group leaders, designated safeguarding leads (DSLs), and trustees — each with their own view of what they need. A DSL sees everything; a volunteer running one session sees only what's relevant to that session.

What you can do

• →Manage member records in one place.
• →Check members in and out in real time from any device.
• →Access emergency contacts and medical information instantly when needed.
• →Invite team members, assign roles, and manage access.
• →Create and manage schedules, and let members submit apologies in advance.
• →Review a full audit trail of every action taken on the platform.
• →Generate reports for trustees, funders, and regulators.

Roles and permissions

Safeguard has three roles: Admin, DSL (Designated Safeguarding Lead), and Chaperone.

Admins have full control — they set up the organisation, manage member records, and decide who can access what, including the ability to assign and revoke Admin-level access.

DSLs have the same day-to-day access as Admins for safeguarding work — managing members, running and closing sessions, inviting new team members — but cannot assign or remove Admin-level access.

Chaperones can run sessions and view member records in a read-only capacity, but cannot add or edit records, change session status, or manage the team. When inviting someone new, Chaperone is the default role. Admins and DSLs can promote a Chaperone to DSL at any time.

A safeguard prevents the last Admin from accidentally removing themselves — so your organisation can never be locked out.

How your data is kept separate

Every organisation on Safeguard operates in its own dedicated database schema. Your member data is physically isolated from every other group on the platform — not just access-controlled, but structurally separated at the database level. Even in the event of an application bug, one organisation's data cannot be read by another.

Emergency access

Authorised staff can reach a member's emergency contacts and medical information in one tap. Every emergency access creates a distinct audit record — separate from ordinary record views — so you always know when sensitive information was accessed and by whom.

What happens to data when a young person leaves

Clear retention rules and one-click deletion controls, so you can meet your record-keeping duties without holding data longer than the law allows. Safeguard makes it easy to do the right thing.